Client Solutions
The Fleishman-Hillard Clinical Trials Division is a full-service recruitment and retention agency. We offer innovative strategies that are supported by careful research and are designed to motivate each study’s unique audience. Our strategies consider all factors that influence enrollment including: eligibility criteria, patient pool, physician outreach, market landscape, and media environment.
Our scope of services includes:
Study Branding and Naming We help market your study by creating a brand identity that resonates with potential candidates and encourages trial participation.
Digital Communications We offer a full array of interactive capabilities, including Web site development, pre-screening tools, search-engine marketing, social marketing, advertising, online influencer outreach, e-mail newsletter and outreach campaigns, and webcasts.
Multicultural and Special Population Outreach Specialists within our network know how to effectively reach various ethnic groups, senior adults, and vulnerable populations.
Media Relations We drive enrollment by working with media to place stories about studies in local and national print and broadcast outlets, giving your study the credibility that comes from editorial coverage.
Advertising We provide effective advertising strategy, design, and media-buying for studies for which broad outreach generates value.
Referring Physician Communications We use direct mail campaigns to raise awareness of clinical studies among key referring physicians. We handle list-creation, creative packaging, and mail fulfillment.
Patient Advocacy We develop third-party relationships and partner with organizations to optimize recruitment opportunities within existing programs. We work with advocacy groups to raise awareness about a study at the local, regional, and national levels.
Educational Materials Our designers produce compelling turnkey educational materials for study site personnel to distribute to patients and/or referring physicians. We expertly navigate IRB/Ethics Committee submissions and reviews.
Site Assistance Programs We provide hands-on, customized site support that starts with needs assessments and ends with ongoing personal assistance.
Grassroots Marketing We reach target audiences with compelling messages at relevant times and places where audiences are most receptive. Our model includes a network of existing community organizers in more than 100 cities and 47 states. These trusted professionals know their communities intimately and conduct direct-to-consumer outreach in a way that complies with regulatory requirements.
Retention For studies with challenging requirements, we provide a variety of easy-to-implement tools that help study coordinators build relationships with patients, aiding compliance and helping to identify emerging issues.
Physician and Patient Databases Fleishman-Hillard Clinical Trials Division identifies treating physicians and target candidates through diagnostic codes and disseminates information about a study opportunity in a HIPAA-compliant manner.
Prequalified Referral Services
We deliver Prequalified referrals to study sites in real time and track them through to randomization. We offer three types of referral services including call center prescreening, online prescreening and referral reconciliation.
Our Recruitment and Retention Services
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